FAQ – Frequently Asked Questions

BROADSWORD MONTHLY:

We’re sorry to hear that! If rough handling is an ongoing issue, we recommend that you speak with your mail carrier first to try to find a resolution so this doesn’t keep happening to you. In the meantime, please take pictures of the damages to your BSM copy/copies and email them to logistics@dmdave.com so we can help get you taken care of.

BroadSword subscribers who need to update their address should send their new address details to logistics@dmdave.com. Make sure you include your first and last name to make it easy for us to find your subscription.

BroadSword issues that are shipping to addresses located within the USA ship via USPS Media Mail – in a padded envelope for single issues or small orders, and in a variety of box sizes for multiple issue orders. We use AmazonGlobal shipping for all International shipping and for shipping to military addresses. Packing and delivery times vary.

Most BroadSword Monthly print copies (issues 3-current), include free shipping world-wide! Please note that unfortunately, BSM issues 1 & 2 do not include free International shipping at this time.

FREE ADVENTURES & NEWSLETTER:

DMDAVE DISCORD:

DMDAVE PATREON:

Covid has slowed everything down – a lot! Our printers and the USPS have both been significantly impacted by the pandemic. We ship as quickly as we can, and we expect that once the vaccines have been fully distributed and the world begins to return to normal, our BroadSword shipping schedule will once again pick up speed. Until that happens, please allow some extra time to receive your BroadSwords. You can always check the status of your shipment by reaching out to us at logistics@dmdave.com

KICKSTARTER & BACKERKIT:

We can help you! Please send us an email at logistics@dmdave.com. Include your new address details, the email linked to your Kickstarter, and your first and last name so that we can easily find your account and update your address.

SHIPPING:

We’re sorry to hear that! If rough handling is an ongoing issue, we recommend that you speak with your mail carrier first to try to find a resolution so this doesn’t keep happening to you. In the meantime, please take pictures of the damages to your BSM copy/copies and email them to logistics@dmdave.com so we can help get you taken care of.

BroadSword subscribers who need to update their address should send their new address details to logistics@dmdave.com. Make sure you include your first and last name to make it easy for us to find your subscription.

BroadSword issues that are shipping to addresses located within the USA ship via USPS Media Mail – in a padded envelope for single issues or small orders, and in a variety of box sizes for multiple issue orders. We use AmazonGlobal shipping for all International shipping and for shipping to military addresses. Packing and delivery times vary.

Most BroadSword Monthly print copies (issues 3-current), include free shipping world-wide! Please note that unfortunately, BSM issues 1 & 2 do not include free International shipping at this time.

ADVERTISING & PARTNERSHIPS:

ROLL20:

FAQ coming soon!

CONTRIBUTIONS & SUBMISSIONS:

FAQ coming soon!

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