We can help you! Please send us an email at email@example.com. Include your new address details, the email linked to your Kickstarter, and your first and last name so that we can easily find your account and update your address.
Covid has slowed everything down – a lot! Our printers and the USPS have both been significantly impacted by the pandemic. We ship as quickly as we can, and we expect that once the vaccines have been fully distributed and the world begins to return to normal, our BroadSword shipping schedule will once again pick […]
BroadSword issues that are shipping to addresses located within the USA ship via USPS Media Mail – in a padded envelope for single issues or small orders, and in a variety of box sizes for multiple issue orders. We use AmazonGlobal shipping for all International shipping and for shipping to military addresses. Packing and delivery […]
We’re sorry to hear that! If rough handling is an ongoing issue, we recommend that you speak with your mail carrier first to try to find a resolution so this doesn’t keep happening to you. In the meantime, please take pictures of the damages to your BSM copy/copies and email them to firstname.lastname@example.org so we […]
BroadSword subscribers who need to update their address should send their new address details to email@example.com. Make sure you include your first and last name to make it easy for us to find your subscription.