FAQ Tag: shipping

I joined Patreon as a Gold/Plat member last month but haven’t received my BroadSword yet. How can I check the shipping status?

Covid has slowed everything down – a lot! Our printers and the USPS have both been significantly impacted by the pandemic. We ship as quickly as we can, and we expect that once the vaccines have been fully distributed and the world begins to return to normal, our BroadSword shipping schedule will once again pick […]

How is BroadSword Monthly Shipped?

BroadSword issues that are shipping to addresses located within the USA ship via USPS Media Mail – in a padded envelope for single issues or small orders, and in a variety of box sizes for multiple issue orders. We use AmazonGlobal shipping for all International shipping and for shipping to military addresses. Packing and delivery […]

My BroadSword issue was damaged in the mail. Who can help?

We’re sorry to hear that! If rough handling is an ongoing issue, we recommend that you speak with your mail carrier first to try to find a resolution so this doesn’t keep happening to you. In the meantime, please take pictures of the damages to your BSM copy/copies and email them to logistics@dmdave.com so we […]

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